Unless otherwise defined in this document, all capitalized terms used in this document shall have the same meaning as that given in the Order for Sitecore360 entered into between the Sitecore entity (“Sitecore”) and the customer (“Customer”) signing such Order.
1. OVERVIEW
Professional Plus Training Services for Sitecore360 include the following training entitlements for each End User identified by the Customer (up to the number of entitled End Users* as identified in the Order):
*If during the Sitecore360 subscription an End User designated to use the entitlement no longer is employed by Customer, a replacement End User may be identified by Customer for the unused entitlement.
2. PREREQUISITES; PREPARATION; CLASS CAPACITY
Customer understands that its End User attendees must have the appropriate technical qualifications before attending any relevant class(es) that form part of the Professional Plus Training Services for Sitecore360. Updated information about these qualifications is specified in the class descriptions on Sitecore’s website: https://www.sitecore.com/knowledge-center/getting-started/training.
3. RECORDINGS OF ORAL OR VISUAL PRESENTATIONS
Customer is prohibited from audio recording, video recording, editing, reproducing, broadcasting, or otherwise making available the presentation slides and any Training Materials to third parties, and distributing the Sitecore representative’s name, voice, presentation material or likeness of the Sitecore speaker (name, image, voice, photo or video), blogging, or any portion thereof as they may appear without media, time, use or geographic limitation, except where recording of the presentation is required to grant equitable access of Training Materials to attendees with disabilities, or where recording is pre- approved in writing by Sitecore.
4. CANCELLATION, TRANSFERS AND SUBSTITUTION
5. eLEARNING COURSES
As part of the Professional Plus Training Services for Sitecore360, eLearning training courses are available 24 x 7 for each applicable identified End User, with such access valid for the duration of the Sitecore360 subscription (as set forth in the Order). Access is provided once the End User establishes an account on the Learning@Sitecore platform. Promptly after the Order Effective Date Sitecore will provide Customer with access codes permitting use of Sitecore’s Learning@Sitecore platform to access the Professional Plus eLearning catalog available as part of Sitecreo360. Customer’s use of the eLearning Training will be governed by the terms and conditions of Sitecore’s Learning@Sitecore platform, which are made available to Customer upon registration.
6. CERTIFICATION EXAM VOUCHERS
Each End User identified as part of the Professional Plus Training Services for Sitecore360 is provided one certification exam voucher of their choice. Study Guides, which contain details and policies related to Sitecore certification are available on the Learning@Sitecore platform. All Sitecore certification exams are proctored through our certification platform vendor. Directions to access a certification voucher will be provided as part of Sitecore360 onboarding.
v1.0 (August 2022)